Order processing

Order processing at Erdt Concepts – Your success depends on what happens after the sale

From pickup, to shipping, up to reporting

With everybody’s focus on lean, systematically conceived and efficient IT solutions, correct and timely order processing and delivery to your customer also largely depends on the human factor. You need people who are dedicated, service-oriented and proud of the quality of their work. Erdt Concepts fulfilment services ensures that thoroughly trained employees who have often been with us for many years, are highly conscientious about meeting customer expectations to their fullest satisfaction and who make sure the individual steps of order processing have been perfected along the way.

Order processing / Fulfilment by Erdt Concepts from Viernheim

  • Order data validation & correction
  • Rapid receipt of goods (quantities and quality control)
  • Recording of geodetic, expiration date & batches
  • Commissioning (picking & packing)
  • Transport organization (national and international)
  • Customer-specific cardboard packing & packaging concepts
  • Next-day delivery in urban regions (with DHL)
  • Reporting (track & trace)
  • Statistics and reports according to your wishes
  • Individual customer returns processing