Returns management

Professional and uncomplicated returns management

Particularly in e-commerce, returns management is a continual challenge for logistics. With the Remote Sales Act, your customer enjoys extensive return and complaint rights which your Fulfilment Service Provider must process efficiently and professionally. Our returns management system ensures that critical buyers also become satisfied customers.

Professional returns management by Erdt Concepts

Our services at a glance:

  • Receipt
  • Evaluation
  • Repair / Rework
  • Repacking
  • Restorage
  • Disposal / Recycling